PagerDuty Integeration

Modified on Thu, 01 Feb 2024 at 06:15 AM

Integrating PagerDuty with Josys enables the IT Admin to view the user accounts. 



Key benefits


When you integrate Josys with PagerDuty, you can view a list of user accounts, including their status, roles, workspace name, and timestamp of account creation and updation.


Note: Josys supports multiple PagerDuty integrations.


 

Prerequisites


Before you begin with the integration, make sure that you have:

  • A PagerDuty admin account.
  • An API Key for integration. 



Locating the API Key


Step 1: Log in to PagerDuty using an admin account.


Step 2: From the Integrations tab, click API Access Keys. Click Create New API Key



Step 3: Enter a suitable name for the API Key and then click Create Key.



Step 4: Copy the API Key to use it later in the integration steps.




Steps to Integrate

 

Step 1: Select PagerDuty from the App Catalog in the Apps section.



Step 2: Provide a suitable Label for identification. Enter the API Key copied in the previous section. Click Next to proceed.



Step 3: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.



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