Integrating Concord with Josys enables the IT Admin to view and manage the user accounts.   

Key benefits

When you integrate Josys with Concord, you can

• View: List of user accounts, including their status, roles, teams, multi-factor enabled status, and timestamp of the user account creation.
• Perform actions: Add a user account and send an email to another user.

Note: Josys supports multiple Concord integrations.

Prerequisites

Before you begin with the integration, make sure that you have:

• A Concord admin account
• An API Token and Organization Name
• A Business. Essentials, or Enterprise plan

Locating the Organization Name

Step 1: Log in to Concord using an account with admin privileges. 

Step 2: Navigate to the Settings at the bottom-left and select Preferences under Company. 

Step 3: Copy the Company Name to use later in the integration steps. 

Locating the API Token

Step 1: Log in to Concord using an account with admin privileges. 

Step 2: Navigate to the Automations menu and select Integrations. 

Step 3: Click Generate a New API Key in the Concord API section.

Step 4: Provide a name to identify the API Key, then copy the API Key to use later in the integration steps. Click Save.  

Steps to Integrate

Step 1: Select Concord from the App Catalog in the Apps section.

Step 2: Provide a suitable Label in the respective field. 

Step 3: Enter the Organization Name and API Key copied in the previous sections and click Next to proceed.

Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.