Zoom Integration

Modified on Tue, 15 Oct at 4:02 AM

Integrating Zoom with Josys enables the IT Admin to view and manage accounts.

Key benefits

When you integrate Josys with Zoom, you can:

View: List of user accounts, including their status, roles, last client version used, timestamp of last login and account creation, license details, email verification status, and group details.
Perform actions: Create, deactivate, or delete user accounts.

Note: Josys supports multiple Zoom integrations.

Prerequisites

Before you begin with the integration, make sure that you have:

A Zoom admin account
A Professional, Business, or Enterprise plan

Pre-Configurations

While integrating the Zoom account with Josys, certain pre-configurations are required for the administrator account, however, no pre-configurations are required for the owner account.

Perform the following pre-configurations for the administrator account:

Step 1: Log in to Zoom using an admin account and grant the following permissions to integrate with JOSYS.

Note: If the permissions are insufficient, log in to the owner account and grant the necessary permissions to the administrator account from the same screen.

Step 2: Navigate to User Management under the Admin menu and select Roles. Click Admin from All tab.

Step 3: In the Role Settings tab, grant View and Edit permissions to the Users, User advanced settings, and Groups, as shown in the below screen.

If the Owner/Admin account is unknown

If you log in with an account that has administrator privileges, you can view the administrator items displayed on the left sidebar. Check the role of each account by going to User Management > Users.

Steps to Integrate

Step 1: Select Zoom from the App Catalog in the Apps section.

Step 2: Provide a suitable Label for identification. Click Next to proceed.

Step 3: Log in to Zoom using an admin account. Follow the guided steps to authorize Josys and complete the integration.

If the user does not have permission for integration, one of the following screens will appear. In this case, the Admin or Owner must grant the necessary permissions to the logged-in user for integration. This can be done by logging into Zoom with Admin or Owner rights. Navigate to User Management > Users > Edit User, and assign the required permissions.

If "Approve for all users" is disabled, enable it by granting access, as shown in the following screen.

Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.