Aircall Integration

Modified on Mon, 20 May 2024 at 06:50 AM

Integrating Aircall with Josys enables the IT Admin to view accounts.


Key benefits  

When you integrate Josys with Aircall, you can view a list of user accounts, including details such as their status, roles, and team.

Note: Josys supports multiple Aircall integrations.



Prerequisites


Before you begin with the integration, make sure that you have:


  • An Aircall admin account.
  • The API ID and API Token
  • An Essentials, Professional, or Custom plan



Get the API ID and API Token


Step 1: Log in to Aircall using an account with admin privileges. Select Integrations & API on the left menu.



Step 2: Select the API keys tab, and click to Generate on API Key.



Step 3: Enter an appropriate Name for identifying the API ID and API Token. Copy the API ID and API Token as you will use them in the further integration steps. 


 

Steps to Integrate


Step 1: Select Aircall from the App Catalog in the Apps section.



Step 2: Provide a suitable Label for identification. Enter the API ID and API Token copied in the earlier section. Click Next to proceed. 

Step 3: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section. 



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