Integrating Dynatrace with Josys enables the IT Admin to view and manage the user accounts.   

Key benefits

When you integrate Josys with Dynatrace, you can

• View: List of user accounts, including their status, roles, groups, and the timestamp of their last login.
• Perform actions: Add and delete a user account.

Note: Josys supports multiple Dynatrace integrations.

Prerequisites

Before you begin with the integration, make sure that you have:

• A Dynatrace admin account
• An Account ID, Client ID, and Client Secret. 
• One of the following plans:

• Full-Stack Monitoring
• Infrastructure Monitoring
• Kubernetes Platform Monitoring
• Application Security
• Real User Monitoring
• Synthetic Monitoring
• Log Management & Analytics

Locating the Client ID and Client Secret 

Step 1: Log in to Dynatrace using an account with admin privileges.

Step 2: Navigate to Identify & access management at the top and select the oAuth clients menu option.

Step 3: Click Create client.

Step 4: Enter the email address you used to log in to Dynatrace, then select Permissions from the Account.

Step 5: Click Create client.

Step 6: Copy the Client ID and Client Secret for later use in the integration steps.

Steps to Integrate

Step 1: Select Dynatrace from the App Catalog in the Apps section.

Step 2: Provide a suitable Label in the respective field. 

Step 3: Enter the Admin ID in the respective field. You can get the Account ID from the URL. 

For example, in the URL "https://myaccount.dynatrace.com/account/home?account-uuid=1a234aa5-6a7a-89aa-1aaa-2aa0a3aa4a5a", the Account ID is 1a234aa5-6a7a-89aa-1aaa-2aa0a3aa4a5a.

Step 4: Enter the Client ID and Client Secret in the respective fields copied in the previous section and click Next to proceed.

Step 5: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.