Integrating Nicereply with Josys enables the IT Admin to view the user accounts.   

Key benefits

When you integrate Josys with Nicereply, you can view a list of user accounts, including their status, roles, and timestamps for the user's account creation.

Note: Josys supports multiple Nicereply integrations.

Prerequisites

Before you begin with the integration, make sure that you have:

• A Nicereply admin account
• An API Token
• A Starter, Essential, Growth, or Business Plan.

Locating the API Token

Step 1: Log in to Nicereply using an account with admin privileges. 

Step 2: Navigate to the Account in the navigation menu and select the API Tokens.

Step 3: Provide a name for the API Token and click Create. 

Step 4: Copy the API Token to use later in the integration steps.

Steps to Integrate

Step 1: Select Nicereply from the App Catalog in the Apps section.

Step 2: Provide a suitable Label in the respective field. 

Step 3: Enter your Admin account login email in the respective field.

Step 4: Enter the API Token copied in the previous section in the respective field and click Next to proceed.

Step 5: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.