Livestorm Integration

Modified on Thu, 3 Oct at 6:34 AM

Integrating Livestorm with Josys enables the IT Admin to view and manage accounts.


Key benefits  

When you integrate Josys with Livestorm, you can:

  • View: List of user accounts, including their status and roles.
  • Perform actions: Add and delete user accounts.


Prerequisites


Before you begin with the integration, make sure that you have:

  • A Livestorm admin account
  • An API Token
  • Free, Pro, Business, or Enterprise plan.



Locating the API Token


Step 1: Navigate to the User Profile at the bottom, select Account settings, and then select Public API.



Step 2: From the Token Management tab, click New Token



Step 3: Enter the name or purpose of the API Token and click Generate a token. Assign "Write" permission to the Admin and select "None" for others. 



Step 4: Click the Copy API token to copy the API Token for later use in the integration steps. 



Steps to Integrate

Step 1: Select Livestorm from the App Catalog in the Apps section.



Step 2: Provide a suitable Label for identification. 


Step 3: Enter the API Token copied in the previous section and click Next to proceed.



Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.



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