Disable two-factor authentication for Josys

Modified on Tue, 15 Aug 2023 at 02:27 AM

If you've enabled two-factor authentication but wish to turn it off, Josys offers a self-service option for deactivation. 


  • You must have activated two-factor authentication for your Josys account and completed the registration steps successfully.

Follow the steps below to disable two-factor authentication:

Step 1: Go to Security tab on the side panel and select Two-factor authentication.  

Step 2: The page will display a list of users from your organization with two-factor authentication activated. To deactivate this feature for a specific user, click on Disable next to their name.

Step 3: To complete the deactivation process, you'll need to input the verification code shown in the authentication app, such as Google Authenticator.

If you are looking to enable two-factor authentication, please read setting up two-factor authentication.

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