Integrating Totango with Josys enables the IT Admin to view the user accounts.
Key benefits
When you integrate Josys with Totango, you can view a list of user accounts, including their status and roles.
Note: Josys supports multiple Totango integrations.
Prerequisites
Before you begin with the integration, make sure that you have:
- A Totango admin account
- A Region and Personal Access Token
- An Enterprise or a Premier plan
Locating the Personal Access Token
Step 1: Log in to Totango using an account with admin privileges.
Step 2: From the User Profile menu, select Edit Profile.
Step 3: Click the Create Token from the Integrations tab.
Step 4: Provide a name for the Token and click Generate Token.
Step 5: Copy the Personal Access Token for later use in the integration steps.
Steps to Integrate
Step 1: Select Totango from the App Catalog in the Apps section.
Step 2: Provide a suitable Label in the respective field.
Step 3: Select the Region, enter the Personal access token copied in the previous section and click Next to proceed.
Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.
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