Setup Slack Notifications from Josys

By default, IT Admins receive Josys Alerts via email. Currently, Josys supports five types of alerts.  You can integrate with Slack to receive these notifications in your workspace’s Slack channel. 

Steps to Setup Slack Notifications:

Step 1: Log in to Josys using your admin credentials.

Step 2: Navigate to the Settings and select Notifications. By default, Email Notifications are enabled and cannot be disabled.

Step 3: Click the Link to connect your Slack with Josys.

Step 4: Select the Slack workspace to link to Josys, follow the guided steps to authorize Josys, and click Allow.

Step 5: After Linking Slack with Josys, select the channel (public or private) where you want to receive Josys Alert notifications, then click 'Add Channel',.

The public channel looks like below:

The private channel looks like below:

Now the Slack channel is connected.

You will start receiving Josys's notification on your connected Slack channel. 

Step 6:  To unlink a slack channel, click Unlink.

Steps to Edit Slack Channel

Step 1: Navigate to the Settings and select Notifications. Locate the Slack Channel and click Edit Channel.

Step 2: Select the required channel from the Select Channel drop down and Click Update Channel to modify channel.