Integrating JitBit with Josys enables the IT Admin to view and manage user accounts.   

Key benefits

When you integrate Josys with JitBit, you can

• View: List of user accounts, including their status, roles, company name, department, and timestamp of the user's most recent account usage.
• Perform actions: Delete and disable a user account.

Note: Josys supports multiple JitBit integrations.

Prerequisites

Before you begin with the integration, make sure that you have:

• A JitBit admin account
• An API Token
• A Subdomain
• A Freelancer, Startup, Company, or an Enterprise plan.

Locating the API Token

Step 1: Log in to JitBit using an account with admin privileges. 

Step 2: Go to the User Profile at the top-right and select the User Profile. 

Step 3: Scroll down to find the API token under the Tickets tab. 

Step 3: Copy the API Token to use later in the integration steps.

Locating the Subdomain

Step 1: Log in to JitBit using an account with admin privileges. 

Step 2: Click the Administration tab and select General settings.

Step 3: Copy the Subdomain from the Helpdesk URL in the General settings. For example, if your Helpdesk URL is helpdesk.jitbit.com, the helpdesk is the subdomain.

Steps to Integrate

Step 1: Select JitBit from the App Catalog in the Apps section.

Step 2: Provide a suitable Label in the respective field. 

Step 3: Enter the Subdomain and API Token copied in the previous sections in their respective fields and click Next to proceed.

Step 4: After the integration is complete, allow some time for data synchronization. You can now view and perform required actions from the Managed Apps in the Apps section.